The Parallels Business Automation - Standard provides the ability of automated domain owner contact information update from Control Centers and Control Panel for all domain plug-ins that support such an update.
The composition and format of contact data required for domains registration differs depending on Registrar. Some Registrars require a rather specific data. To simplify domain registration procedure for your customers, you can replace Registrar's contacts form with your own one (a so called base contacts) that have a standard format.
Provider contacts are managed under Domain Manager > Setup > Contacts tab.
Customer contacts are managed under the Contacts tab within an account properties.
All domains registered using plug-ins that allow the automated whois/contact information updates have the special tab under the domain settings - the Contact Info tab. Provider, Reseller or a customer can open a domain settings, select this tab, click the Edit button and adjust the domain owner profile. After the changes are saved, the new contact information is automatically sent to the corresponding registrar. This allows keeping the domain owner profile up to date at registrars servers and ensures the correct response on the whois queries in respect to a domain ownership.