Enterprise Customer User should be understood as a person registered within HSPcomplete system and associated with Enterprise Customer Account (Enterprise Account).
Enterprise Accounts can be created either from HSPstore, by a person that ordered a Hardware Node (Dedicated Hosting) or by HSP staff member, using Enterprise Manager.
Two separate ways of registration Enterprise Users exist:
Since Enterprise Manager allows managing Enterprise Users separately (without switching to Security Manager), we shall consider the procedure of new Enterprise Users registration using Enterprise Manager.
During Enterprise Customer registration, at least one user with Enterprise Customer Administrator access permissions is being registered (provided by registration wizard). Thus, to register another Enterprise User, click the Enterprise Customers item on the Navigation tree. In the case if Navigation tree is not available, click the Total Enterprise Customers link at the Enterprise Manager dashboard. The list of all Enterprise Customers will be displayed. Select the needed Enterprise Customer by clicking on its ID or name at the common list. As soon as Enterprise Customer Details will be displayed, click on the Users tab.
In order to register new User for the selected Enterprise Customer, click the Add New User button. The special Registration Form will be displayed.
Mandatory items of the Form are marked with asterisks.
Type the User full name in the Name textbox. The e-mail address and password indicated will be used by this User to log in Enterprise Control Center.
In this case, only one Role is available - Enterprise Customer Administrator. In this Section, we assume that you already have set permissions for this Role. In order to assign the Role for the new User, click on the Role name at Available Roles textbox and click the >> button.
Other items of the Registration Form are not mandatory and refer to contact information (postal address, phone number).
Click the Add button to register new Enterprise Customer User. In this case, the list of all Users registered for (or by) selected Enterprise Customer will be displayed.
All Users obtain Active status after registration. In order to change User status, click on User ID or name at the List, click the Edit button, and select new status (for example Suspended - access denied) from pull-down menu.