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Managing Resold Subscriptions

All subscriptions created for resellers and resellers' customers can be viewed and managed from Provider Control Center > Account Director > Subscription Manager > Resold Subscriptions.

The list of subscriptions displays the following:

Trial. Whether the services included in a subscription are provided for free during the trial period, or not: green tick in this column means that a subscription is trial, red cross - non-trial. The trial period can be set per hosting plan (for all hosting types excluding dedicated hosting and Plesk server in Container). Provider can create the special trial-only hosting plans.

Similarly to a provider customers' subscriptions, resold subscriptions are grouped by tabs into the common list (All Subscriptions), subscriptions in the 'Pending' status (Pending Subscriptions), subscriptions in the 'On Hold' status (Subscriptions On Hold), subscriptions in the 'Graced' and 'Expired' status (Graced&Expired), and subscription in the 'Terminating' status (Termination Queue). The number of subscriptions in each list is shown at each tab in the brackets.

To view a subscription details or manage it, click on a subscription ID or name. Depending on a subscription type (Container, Plesk, Miscellaneous, etc.), the set of tabs that compose a subscription details, varies.

Provider can change a resold subscription configuration only in respect to its general configuration and domain assignment, because resources configuration, system parameters (for Container and Plesk subscriptions), custom attributes are subject to a hosting plan owned by a reseller, and Provider cannot change reseller's hosting plans.

Thus, the following parameters of a resold subscription can be changed:

General Settings:

View mode:

Domains

Orders

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