Selecting Events an Account Owner Receives E-Mail Notifications
To select events an account owner receives e-mail notifications:
- Select an account by clicking on its ID or name.
- Select the Notifications tab from the set of account properties that appear. The current configuration of events notifications appears.
- Click the Edit button.
- Adjust events configuration:
- Set the option button to one of the following:
- Customer receives all event notifications. Select this to force an account owner to receive e-mail notifications in connection with all events for which such an action as e-mail notification is configured.
- Customer receives no event notifications. Select this to disable e-mail notifications at all for the account owner.
- Customer receives all event notifications except the following ones. Select this to define events for which a customer shall not receive e-mail notifications. To select such events, click the Add button and select events from the list that appears in the popup window. As you click on an event name, it appears in the relevant field. To cancel selection, click on the event name in the relevant field of the form (the event name will become highlighted) and then click the Remove button.
- Click the Update button.
Please send us your feedback on this help page