## Keeping VE Root Passwords in HSPcomplete Database

For technical support purposes, HSPcomplete provides a special option that allows storing VE root passwords internally in HSPcomplete database. If this option is enabled, VEs root passwords are not removed after a VE creation, but remain available for Provider.

This option is useful, for example, when Provider needs to get and re-send a mailbox password to a customer.

To store (or do not store) VE root passwords, go to the Service Director - Virtuozzo Manager - Setup and select the General Settings tab. Then click Edit and check or clear the Keep VE passwords in the database box to store or do not store VE root passwords respectively. Save the changes.

Note: By default, VEs root passwords are not stored in HSPcomplete database.

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