Signing Up New Customers for Your Hosting Services

This chapter focuses on client accounts that you will create for your customers.

If you need to create a domain administrator's account for a site, assign permissions and allocate resources, see the section Setting Up Hosting Account for a Web Site.

If you need to create an e-mail user account, see the section Creating Mailboxes.

To accommodate a new customer:

  1. Go to Home > Clients group title menu > Create Client Account.
  2. Specify the contact and billing information. Contact name, login name and password are mandatory fields.
  3. If you have predefined user account templates, you can select the template you need from the Select template menu.
  4. If the Sitebuilder Web site creation and management service is available for your hosting account, leave the Create a corresponding user account in Sitebuilder check box selected.
  5. Leave the Proceed to configuring client's IP pool check box selected because you should assign at least one IP address to the user—otherwise the customer will not be able to host sites. Click Next >>.
  6. Allocate IP addresses to the customer. Select the addresses you need from the Vacant IPs box and click Add >>. Keep in mind that e-commerce site hosting customers need dedicated (exclusive) IP addresses: one dedicated IP address per one site.
  7. Click Next >>. The new user account is added to the system and is shown in the list of client accounts.
  8. Next, to provision your customer with resources, if you created the user account without using a template, click the user's name and then click Resource Usage.
  9. Specify the following items:
  10. Click Next >>.
  11. To specify the operations that the customer will be able to perform through his or her control panel, if you created this user account without using a predefined user account template, click the Permissions icon in the Tools group.
  12. Grant the required permissions to the customer:
  13. Click Finish.

You can now send the URL to control panel and login credentials to your customer.