The control panel notifies you and your customers of disk space and bandwidth overage by sending e-mail notifications. With the default settings, however, domain (Web site) owners are not notified. We recommend that you enable resource overage notification for domain (Web site) owners because they need to know what happens to their domains and Web sites.
Apart from resource overage, the control panel can notify the appropriate users when:
To view or modify the notification system settings:
We recommend that you also select all check boxes in the domain administrator column in order to let your resellers' customers know what happens to their Web sites.
In notices you can use tags that will be replaced with actual data (see the table below).
Table. Tags used in notification messages
Event type |
Tags that can be used in notices |
The data that tags denote |
Creation of a user account
|
<client_contact_name> <reseller_contact_name> <user_contact_name> |
user's first and last name |
<client_login> <reseller_login> <user_login> |
user name for authorization in the control panel |
|
<password> |
user's password for authorization in the control panel |
|
<client_company_name> <reseller_company_name> <user_company_name> |
company name |
|
<client_cr_date> <reseller_cr_date> <user_cr_date> |
user account creation date |
|
<client_phone> <reseller_phone> <user_phone> |
phone number |
|
<client_fax> <reseller_fax> <user_fax> |
fax number |
|
<client_country> <reseller_country> <user_country> |
country |
|
<client_state_province> <reseller_state_province> <user_state_province> |
state or province |
|
<client_city> <reseller_city> <user_city>
|
city |
|
<client_postal_ZIP_code> <reseller_postal_ZIP_code> <user_postal_ZIP_code> |
postal or ZIP code |
|
<client_address> <reseller_address> <user_address> |
address |
|
<client_id> <reseller_id> <user_id> |
unique identifier assigned by the system |
|
<hostname> |
host name for access to control panel |
|
Expiration of a user account
|
<client_login> <reseller_login> <user_login> |
user name for authorization in the control panel |
<client_contact_name> <reseller_contact_name> <user_contact_name> |
user's first and last name |
|
<client_expiration_date> <reseller_expiration_date> <user_expiration_date> |
user account expiration date |
|
Addition of a new domain name to the server
|
<domain_name> |
domain name |
<client_login> <reseller_login> <user_login> |
user name for authorization in the control panel |
|
<client_contact_name> <reseller_contact_name> <user_contact_name> |
user's first and last name |
|
<dom_id> |
unique identifier assigned by the system |
|
<ip> |
IP address the domain is hosted on |
|
Domain (Web site) hosting account expiration
|
<domain_name> |
domain name |
<client_login> <reseller_login> <user_login> |
user name for authorization in the control panel |
|
<client_contact_name> <reseller_contact_name> <user_contact_name> |
user's first and last name |
|
<dom_id> |
unique identifier assigned by the system |
|
<domain_expiration_date> |
domain hosting account expiration date |
|
Resource overage
|
<domain_name> |
domain name |
<client_login> <reseller_login> <user_login> |
user name for authorization in the control panel |
|
<client_contact_name> <reseller_contact_name> <user_contact_name> |
user's first and last name |
|
<disk_usage> |
information about disk space usage |
|
<disk_space_limit> |
information about the amount of disk space allocated to the account |
|
<resource_table> |
information about all resource limits that were or will soon be reached |
|
<traffic> |
information about bandwidth usage |
|
<traffic_limit> |
information about the bandwidth amount allotted to the account |
|
Help Desk events |
<ticket_id> |
trouble ticket identification number automatically assigned by the system |
<reporter> |
returns user name for requests submitted by resellers or multi-domain customers, a domain name for requests submitted by domain owner, and e-mail address if the request was submitted by e-mail. |
|
<server> |
host name |
|
<ticket_comment> |
the contents of a ticket, or a comment posted |
Note: If you upgraded Parallels Plesk Panel from an earlier version, then all custom notice templates you previously used remain in effect. Because of changes in user accounts hierarchy and addition of resource overuse scheme, now any type of resource can be overused. Therefore, to show information about all overused resources in notice templates, we recommend using a single variable <resource_table> instead of the variables <disk_usage>, <disk_space_limit>, <traffic>, and <traffic_limit>.