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Configuring Fraud Guardian Plug-In

FraudGuardian Order Verification Service provides real-time orders verification and fraud screening for anyone accepting credit cards.

The Fraud Guardian plug-in implemented in Parallels Business Automation - Standard allows easily and quickly integrating the Parallels Business Automation - Standard billing with FraudGuardian and getting fraud check results in real time.

The Fraud Guardian plug-in sends all the information about orders to be paid by credit cards at your Store to FraudGuardian API, which in its turn, returns the fraud count in its 10 point scale. You can use this scale when composing rules for Payment with Approved Payment Method and Payment with Unchecked Payment Method filters.

In Parallels Business Automation - Standard the fraud scale can be set to an unlimited threshold and rules can be set to an arbitrary points count in case of a fraud rule match. Thus, to normalize the 10 point Fraud Guardian scale with thresholds and fraud scores set in Parallels Business Automation - Standard, you can use a fraud score correction factor set in the Fraud Guardian plug-in configuration.

To use the Fraud Guardian plug-in, it is necessary to sign up and set up an account with FraudGuardian. This can be done at their website. Then, the e-mail and password specified for your FraudGuardian account are to be entered into the Fraud Guardian plug-in configuration screen form. While the Fraud Guardian plug-in is in use, the detailed order check results will be sent to the e-mail address specified in the plug-in configuration.

To Configure the Fraud Guardian plug-in:

  1. Click the Edit button at the plug-in screen.
  2. Enter the e-mail you have specified for your FraudGuardian account into the E-Mail field.
  3. Enter your FraudGuardian account password into the Password field.
  4. Then you can make some additional settings that do not affect the plug-in work itself, but allow adjusting the plug-in behavior within the Parallels Business Automation - Standard anti-fraud system:
    1. To check orders of total amount no lower than a particular threshold, check the Set orders total threshold box.
    2. Specify the threshold amount for orders to be checked in the Perform Fraud Guardian check for orders total equal or greater than field.
    3. Specify the index the FraudGuardian 10-points estimate is to be multiplied by in the Score correction factor field. This correction allows normalizing the FraudGuardian fraud check with the Parallels Business Automation - Standard Anti-fraud scores and threshold values order. Later, when you will configure anti-fraud filter rules that use FraudGuardian check, you can select what to use: the normalized FraudGuardian fraud estimate, or count points explicitly specified in a rule.

      Important: If you leave the Score correction factor field empty or enter zero value, then the FraudGuardian fraud estimate will be not counted in a fraud rule, and in case a fraud rule matches, points explicitly specified in a rule will be counted. To count the FraudGuardian fraud estimate without any indexation, enter 1 into the Score correction factor field.

  5. To save the plug-in configuration, click the Update button.

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