Upgrading Subscriptions to the Latest Version of the Base Hosting Plan
To upgrade subscription to the latest version of the base hosting plan:
- Open the Billing Director - Product Manager - Hosting Plans.
Note: Hosting plans versioning covers Container and Plesk subscriptions.
- Select the hosting plan by clicking on its ID or title.
- Select the Subscriptions tab from the set of hosting plan properties that appear on the screen. The list of all subscriptions based on any of the hosting plan versions appears. The list displays the following:
- Click the Upgrade Subscriptions button. The subscription selection form appears.
- Select the subscriptions sampling by setting the option button to one of the following:
- All upgradable subscriptions. To upgrade to the latest version of the hosting plan all subscriptions based on any of the previous plan versions.
- Selected subscriptions only. To select several subscriptions for upgrade. Click the Add button and pick the subscriptions for upgrade from the list that appears in the pop up window. As you click on a subscription hostname, this subscription appears in the list for upgrade on the screen form. When you finish selection, just close the popup window. In case of wrong selection, click on the incorrectly selected subscription name in the form field and then click the Remove button.
- All of the subscriptions except selected. To upgrade all the subscriptions except one or several ones. Please select the subscriptions not to be upgraded in the same way as this described above.
- Click the Next button. Select the upgrade order(s) generation options:
- You can check the Generate orders with zero price box to skip the difference (if any) between the old and new fees and generate the order with zero balance.
- You can check the Skip order notification to customer so that no e-mail notification would be sent to a customer in connection with order generation and to perform the upgrade silently without advertising it.
- Click the Next button. The upgrade confirmation form appears.
- If you ready to confirm the upgrade settings, click the Finish button. If you feel like something is wrong, please click the Back button to be one or more steps back.
Please send us your feedback on this help page